Orders are generally shipped within 72 hours (Monday - Friday). We work with a team that helps us find the most cost effective shipping rate for you, whether it's via USPS, UPS, FedEx, or other carriers.

 

When your order is ready for delivery, you will receive an email with real-time tracking information.

Our commitment to quality:

Online shopping is amazing. The team at Hara proudly offers a uniquely curated selection of goods made by indigenous and female makers and small family-owned businesses and co-ops from the Philippines and around the world. As a small business, shipping is expensive - we do not get postage deals like Amazon or other big corporations. The amount we charge for shipping rarely covers the actual cost of shipping. Therefore, to reduce the chance that a product is not right for you and will require refund or exchange, we encourage you to reach out to us with your questions! Need a better idea of the color or dimensions? Looking for some home styling tips or additional photos of a product to help your decision?

 

Please email us at hello@houseofhara.com. We would be happy to provide you as much detail about each of our products as we can.

 

To return an item:

We accept returns of undamaged, unwashed and unaltered merchandise purchased for a full refund or exchange if you contact us within 7 days of delivery. Send us a note at hello@houseofhara.com to initiate a return and include your name, order number and reason for return. We will happily work with you to resolve the issue and provide you with details on how to return your item.

 

Please be sure all hang tags are still attached. All returns are subject to inspection and we reserve the right to refuse your refund if your return does not meet these requirements. The cost of shipping is non-refundable. Sale items are final sale.

 

We are not responsible for lost or damaged returns. We will not provide refunds or exchanges for product that is returned damaged or not in the original packaging. Refunds will be issued once the product has been received in good condition.

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Salamat for supporting our small business.